Thursday, 29 January 2015

Server maintenance

We will be performing server maintenance on January 29th 2015, at 11PM GMT.

We will do our utmost to minimize any inconvenience, but please note that the Bambuser service will be unavailable for a short while.

Thank you for your understanding!

Wednesday, 14 January 2015

Important information regarding VAT changes

Beginning January 1, 2015, due to a change in Value-Added Tax (VAT) laws in the European Union (EU), Bambuser will be responsible for determining, charging, and remitting VAT for some Bambuser customers. If you are not from a country within the EU or if you represent a registered company, these changes won't affect you.

The changes mean that Bambuser customers in the EU will be charged the VAT rate from the country which they are using the service from. This is a general regulation change applicable to all telecommunications providers offering services in EU countries.

If you are using Bambuser for personal use, the price you will pay for any Premium plan will include the VAT in the country where you are using the service from. For example, if you are using the service from the UK, VAT will be charged at 20%, 19% from Germany and 21% from Spain.

The subscription fees for existing customers will not be adjusted, meaning all current subscribers will continue to pay the same price for their subscriptions.

Starting from January 1, 2015, VAT will be determined and added to the existing subscription fees for new subscribers.

Why does Bambuser have to do this?

Bambuser is required to comply with the EU Directive 2008/8/EC for VAT. This directive stipulates that customers should be charged the VAT rate of the EU member state they reside in.

What do I have to do?

In order for Bambuser to determine whether you represent a registered company or not, we would like all premium users to register their company information, VAT registration number included, on the settings page. We have sent out an email to inform all premium users about these changes.

For more information see: European Commission Website

If you have any questions, please contact

Bambuser Sales Team

Bambuser AB
Västmannagatan 41
113 25 Stockholm

Wednesday, 19 March 2014

New version of Bambuser for Android

We recently rolled out a major update to our Android app, bringing the version number up to 1.7.0. As always, the easiest way to get the app is through the Google Play Store, but you can also use our download page.

Fresh graphics

The latest version brings updated graphics and uses Android's latest features, to provide a consistent visual experience on modern Android devices.

Hardware accelerated video encoding

The latest version enables support for hardware accelerated video encoding on even more models. This enables higher quality video and offloads the processor in the phone, leading to lower power consumption.

Models where hardware accelerated video encoding is added in version 1.7.0:

  • Google Nexus 5
  • Samsung Galaxy Note II
  • Samsung Galaxy Note III (snapdragon)
  • Samsung Galaxy S III
  • Samsung Galaxy S 4 (snapdragon)
  • Sony Xperia M2
  • Sony Xperia SP, T, TX and V
  • Sony Xperia T2 Ultra
  • Sony Xperia Z, ZL and ZR
  • Sony Xperia Z Ultra
  • Sony Xperia Z1
  • Sony Xperia Z1 Compact
  • Sony Xperia Z2
  • Sony Xperia Tablet Z
  • Sony Xperia Z2 Tablet

Monday, 20 January 2014

Scheduled maintenance on January the 27th

We are in the process of upgrading our main database, and will switch to the new servers on January the 27th, beginning at 22:00 CET. Please note that the Bambuser service will be unavailable for a while.

Time converter at

Monday, 4 November 2013

The next generation of live video broadcasting

What if you could bring exclusive and validated UGC video to air within minutes of news breaking?

Bambuser, the mobile live video broadcasting company, will be attending News Xchange 2013.

Over the past two years, Bambuser has built an international reputation as a leading provider of user generated live video news. Renowned for pioneering mobile live video broadcasting, Bambuser is used by professionals and citizen journalists all over the world to share breaking news, as they unfold.

The next generation of live video broadcasting - a News Xchange workshop

On November 13th at 4 PM, Bambuser sales consultant Markus Ickstadt, co-founder/CEO Jonas Vig and executive chairman Hans Eriksson will host a workshop to introduce a disruptive new way of engaging and leveraging audiences to gather exclusive user generated content in real-time.

Learn from AP's Global Video Vice President Sandy MacIntyre how the agency has incorporated Bambuser's tools and its community to bring fully verified breaking news in real time to hundreds of broadcast newsrooms from the world's trouble spots.

Make sure to not miss out on this opportunity to learn more about how to quickly, easily and cost-efficiently integrate Bambuser's signature live video broadcasting capabilities in your mobile apps and instantly start eliciting exclusive live video news from your audience as well as your own journalists.

We would also be delighted to meet you in a more personal meeting to discuss your needs and the services we offer. If you are interested, please schedule a meeting, and we will contact you the days before News Xchange to suggest a place to meet.

Contact us at to learn more or schedule a meeting.

Jonas Vig
Hans Eriksson
Executive Chairman
Markus Ickstadt
Sales Consultant